Official: Best Buy Just Doesn’t Care
Yesterday I got a cry for help from an old friend. The demons are back:
I know it’s crazy, but they started up again. Can you just log on and verify your email address is associated with your account, rather than mine?
Once again, Best Buy is spamming her with promotional information containing my reward zone information.
I assume this is because, long ago, my friend purchased something online with her account and had it delivered to my house. It was convenient, and I even received delivery notification via email! It seemed like a good idea at the time. Oh we were so wrong, so wrong.
A year later, the nightmare began. Endless spam marketing emails from BestBuyInfo@emailinfo.bestbuy.com, containing my reward zone ID, points status, and of course a ton of promotional information.
After checking my account information to make sure it was correct (it was), I sent emails to best buy and, for good measure, clicked all the opt-out links I could find in the email and on the site. And the emails stopped for a while.
I got no response from Best Buy, of course.
But now it has started again. My address is still correct. Best Buy obviously doesn’t give a crap. I sent more emails, but I honestly don’t expect a response from a company with a terrible reputation for customer service.
According to my reward zone information, it has been a while since I bought something at Best Buy. I have no reward points…I think I’ll keep it that way. Anyway, newegg totally kicks their ass.
